Privacy Policy

• Account details. Your name, email address and role, and — only if you add it — your mobile number and whether it has been verified. Logins are created by invitation; there is no public sign-up.
• Client records. Restaurant details, onboarding questionnaire answers, content plans, scripts, filming schedules, footage and finished videos, review comments, and the package agreements and invoices your team records.
• Connected social accounts.When a restaurant connects Instagram, TikTok, Facebook or YouTube through our publishing provider, we receive the account handle, its connection status, and post and audience metrics. Connection is by the platform’s own sign-in; we never see or store social-media passwords.
• Usage and security logs. Sign-ins, the actions taken in the app, and the IP address and browser they came from, kept as an audit trail and to keep accounts secure.

• To run the service: planning, filming, editing, reviewing, publishing and reporting on content for each client.
• To notify you — in the app, by email and, if you opt in, by text — when work is waiting on you, when a deadline is close, and when content goes live.
• To keep accounts secure and to keep an audit trail.
• To meet legal and accounting obligations.

Program: Get Right Group notifications. Account and deadline notifications from the Get Right Group app: a script or finished video waiting for your approval, a filming time to confirm or a change to a scheduled shoot, a deadline reminder for work assigned to you, a reminder before a strategy call, and a confirmation when a scheduled post is published. No marketing messages are sent.

Who receives them: only people who verify a mobile number inside the app. Verification is the opt-in. We never import, buy or text a number that was not verified by the person holding it, and an unverified number is never texted.

How to opt in:sign in, open Settings → Your account → Mobile number (or the optional “Verify your phone” step after accepting an invitation), type your number, tap Send code, enter the six-digit code we text you, and tap Verify. This consent text is printed directly under the number field:

“By verifying this number you agree to receive account and deadline text notifications from Get Right Group at this number. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of using Get Right Group.”

Right after verification you receive one confirmation text: “Get Right Group: text notifications are on for this number. You'll get account and deadline alerts; message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.”

Frequency and cost: message frequency varies with the work in progress; a few messages a week is typical. Message and data rates may apply. Consent to receive texts is not a condition of using Get Right Group — the app works fully without a verified number, and the invitation step can be skipped.

How to opt out: reply STOP to any message and no further texts are sent to that number; reply START to resume. You can also switch each topic off under Settings → Notifications. Reply HELP to any message, or email cody@getrightgroup.com, for help.

Your number stays with us. Mobile numbers and text-message consent are never shared with or sold to third parties or affiliates for marketing or promotional purposes. Our messaging provider processes messages on our instructions only. Carriers are not liable for delayed or undelivered messages.

Service providers that act on our instructions and receive only what their job needs: Vercel (hosting and file storage), Neon (database), Resend (email), Twilio (text messages and phone-number verification), Ayrshare (publishing to connected social accounts and reading their metrics), and Google (address lookup for restaurant locations). Your own team and, for a client, the Get Right Group staff assigned to your restaurant see the records they need to do the work.

We disclose information when the law requires it, and it would move with the business if Get Right LLC were ever sold or merged. We do not sell personal information.

Records are kept while an account or client agreement is active and afterwards as long as we need them for our records, for legal and accounting reasons, and for the audit trail. Raw footage is kept for the period in the client agreement. Data is encrypted in transit, access is limited by role, and every sensitive action is logged. No system is perfect; if something goes wrong we will tell the people affected.

• Change which notifications reach you, and by which channel, under Settings → Notifications.
• Add, change or remove your mobile number under Settings.
• Ask us to correct or delete information about you by emailing cody@getrightgroup.com. Some records must be kept for legal or accounting reasons, and we will say so.

The app is for the restaurants we work with and the people who work with them. It is not directed at anyone under 18.

When this policy changes, the effective date at the top changes with it, and a material change is announced inside the app before it takes effect.